Key to fixing the problems will be reviving the stalled 'smart' meter program and improving customer service with new software, more hiring and better training, the city says.
After years of complaints about ‘ridiculous’ water bills and long hold times, S.D. is making sweeping changes
Key to fixing the problems will be reviving the stalled 'smart' meter program and improving customer service with new software, more hiring and better training, the city says.